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Mom I made it!
It’s not every day you get to co-sponsor an industry event with a $10B icon like Zendesk, but that’s exactly what we did last week at the Customer Success Collective CS Summit in Washington, D.C.
The event itself, like everything The Alliance puts on, brought together a fantastic mix of CS leaders from all manner of world-class organizations. We were fortunate to speak with so many individuals, getting deep on the actual hard challenges they’re tackling, and I can tell you - in an environment where it’s more important than ever, customer success is in good hands.
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On the ground in London with Josh Solomon and Ben Nachmani for Customer Success Collective’s CCO Summit.
Lots of dynamic conversations taking place with Chief Customer Officers, Chief Revenue Officers, and more about cutting through the noise of AI and instead focusing on practical use cases for CS, Sales, and Support teams.
Come by and say hello 👋
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Last week Totango sponsored the Customer Success Collective Chief Customer Officer Summit in London. (Hosted by our own Chris Dishman) It was a great event with a number of important discussions.
What was the hottest topic discussed? >>> The ongoing debate about the role of the Chief Customer Officer.
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What an incredible week in San Francisco! 🌉
It was a special moment for OpenText as we proudly made our debut as a sponsor at these events. 🎉
I had the pleasure of meeting and connecting with so many inspiring CS leaders, exchanging ideas, and sharing insights about how AI and digital strategies are reshaping the industry. 🚀
Thanks to everyone who stopped by to chat—looking forward to building on these conversations and continuing to push the boundaries of what’s possible in Customer Success.
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It was so great joining customer success leaders in Chicago for the Customer Success Festival! And of course, I can't help but create a recap video using SundaySky!
Thanks to Mary Iapicca at ZoomInfo for sharing how her team is using SundaySky - This woman is the true definition of a leader!
Thanks to the team at the Customer Success Collective for handling all the little details to make the event such a success.
It was so great meeting everyone! -
🚀 Customer Success Spotlight: Real Results with Tingono 🚀
We love it when our customers share the impact Tingono delivers! At the recent Customer Success Festival, James Green, CCO of SQUIRE, shared some incredible results his team saw using Tingono's Agentic AI:
- Increased GRR by 4%
- Uncovered 19% additional qualified leads
- Effortlessly managed thousands of customer accounts
