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Another fantastic Customer Success Collective summit in DC this week! The event featured insightful sessions led by remarkable CS leaders, fostering a rich learning and networking environment. Gratitude to Liza Shtilbans and the Customer Success Collective for facilitating this valuable opportunity to connect with fellow CS professionals. It was great to share the stage with so many amazing presenters.
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Had an awesome day full of learning and networking at the Customer Success Collective Summit in Washington, DC!
It was great to extract fresh ideas from each guest leader as they presented their varied approaches in employing customer success strategies throughout the day. I look forward to learning from each of my new connections from this event, it was nice to meet you all.
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Yesterday, I had the opportunity to attend the Customer Success Summit hosted by the Customer Success Collective in DC!
Engaging with industry experts and absorbing their insights was truly enriching. The event provided a valuable platform to learn and connect within the CS community. I’m already looking forward to the next one!
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Let's be honest - there is no greater testimony to an event's greatness, than having it live RENT FREE in your mind for a WHOLE WEEK. Especially if it had to compete with the likes of #Cvent Companywide! #CustomerSuccessSummit - WOW.
✔Thought provoking content
✔Dynamic personalities
✔Fantastic venue
✔Delicious food and
✔A crew that is just the right size to feel like you can actually pull up a chair without having a minor panic attack
I learned a lot, but the most valuable thing I learned is this :
💭I've been sitting in the wrong room… for years 💭
I am sales aligned and quota carrying. And sometimes, the content I'm presented with can feel redundant, uninteresting or ill-fitting for what we tackle on a day-to-day basis. This time, I was completely intrigued and walked away ready to tackle some churn preventing data! These people ARE 👏 MY 👏PEOPLE. This is the room I need to be in. The room I *want* to be in.
