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Let's be honest - there is no greater testimony to an event's greatness, than having it live RENT FREE in your mind for a WHOLE WEEK. Especially if it had to compete with the likes of #Cvent Companywide! #CustomerSuccessSummit - WOW.
✔Thought provoking content
✔Dynamic personalities
✔Fantastic venue
✔Delicious food and
✔A crew that is just the right size to feel like you can actually pull up a chair without having a minor panic attack
I learned a lot, but the most valuable thing I learned is this :
💭I've been sitting in the wrong room… for years 💭
I am sales aligned and quota carrying. And sometimes, the content I'm presented with can feel redundant, uninteresting or ill-fitting for what we tackle on a day-to-day basis. This time, I was completely intrigued and walked away ready to tackle some churn preventing data! These people ARE 👏 MY 👏PEOPLE. This is the room I need to be in. The room I *want* to be in.
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What a great day speaking at the Chief Customer Officer Summit and Customer Success Festival! I dived into topics like resilience, leadership, career growth, and the challenges we tackle in Customer Success.
Big thanks to Customer Success Collective for putting together such an awesome event and bringing so many inspiring people together.
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Another fantastic Customer Success Collective summit in DC this week! The event featured insightful sessions led by remarkable CS leaders, fostering a rich learning and networking environment. Gratitude to Liza Shtilbans and the Customer Success Collective for facilitating this valuable opportunity to connect with fellow CS professionals. It was great to share the stage with so many amazing presenters.
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Had an awesome day full of learning and networking at the Customer Success Collective Summit in Washington, DC!
It was great to extract fresh ideas from each guest leader as they presented their varied approaches in employing customer success strategies throughout the day. I look forward to learning from each of my new connections from this event, it was nice to meet you all.
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Last week, I had the amazing opportunity to attend the Customer Success Collective Festival in Chicago! 🎉🍕🌆
It was a whirlwind of insightful sessions 💡, actionable strategies 📋, and meeting some of the brightest minds in customer success 🤓.
From “aha!” moments 🤯 to awkwardly balancing snacks while shaking hands 🤝🍪, this event had it all.
I’m excited to bring back fresh ideas and maybe even a few dad jokes I picked up along the way.
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It was fantastic to attend Day 1 of the CS Festival hosted by the Customer Success Collective! The sessions on CS, Sales, and AI-driven insights provided valuable strategies and inspiration for scaling teams, driving customer success and value. Excited to apply these insights as I work toward building and growing my team!
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✨ Last week, I had the privilege of attending the Customer Success Festival in London alongside Yaritza Laverde.
The event was an amazing platform to:
📚 Learn from top-notch experts and get the latest updates on trends shaping the customer success landscape.
🤝 Connect with brilliant professionals and exchange ideas with inspiring individuals from all over the industry.
🌟 Grow both personally and professionally, gaining insights that will undoubtedly help us better serve our clients and adapt to their evolving needs.
A huge thank you to the Customer Success Collective for organizing this great event.
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🎉 Huge shoutout to Customer Success Collective for a great conference last week in Boston!
This conference was filled with amazing customer success thought- leadership. It is always a great time connecting with people who share the same passion for enhancing the customer journey!
